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  • SurfMerchants
    Handcrafted Technology For Your Business
  • SurfMerchants
    Handcrafted Technology For Your Business
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Who We Are

Located in Boston since 1998, we specialize in Software-As-A-Service platforms. Meet our staff and find out how we’ve lasted longer than Netscape, CSI, and cargo shorts.
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Products

Peruse our portfolio of cheekily-named web applications and mobile apps, including SASSIE, the world’s #1 mystery shopping platform.
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Why Work For Us

Want to be SurfMerchant? Find out why people join and never seem to leave (but not, you know, in a cult-y way)

What We Make:

What Our Stuff Does:

SASSIE

The World’s Premier Mystery Shopping System

Presto Insta- Shops

Mystery Shops done Fast, Mobile & Affordable

Presto C-SAT

Mobile Customer Satisfaction Surveys

JobSlinger

One Mystery Shop Job Board. Hundreds of Mystery Shopping Companies

JobSlinger+

Power Tools for Professional Mystery Shoppers

Geoverify

Fraud Detection through GPS Location

Demozilla

In-Store Demo Scheduling

Vocazilla

Record Phone Calls

Photo DNA

Auto-Detection of Photo Fraud

Mystery Shopping

Experienced evaluators measure corporate standards

Market Research

Increase sales by increasing your consumer knowledge

Customer Satisfaction

Obtain feedback from your customers to find their pain points

Mobile Data Collection

Utilize consumer mobile devices to gather in-store feedback

In-Store Audits

Find weak spots in your in store operations through consumer mobile audits

In Store Demonstration

Promote your products more efficiently with in-store demonstrations

Compliance Checks

Ensure that your business meets industry compliance requirements

Field Audits

Take advantage of our global workforce to complete field audits at any number of locations

Online Surveys

Our online surveys make data collection and reporting easy

What We Make:

SASSIE

The World’s Premier Mystery Shopping System

Presto Insta- Shops

Mystery Shops done Fast, Mobile & Affordable

Presto C-SAT

Mobile Customer Satisfaction Surveys

Geoverify

Fraud Detection through GPS Location

JobSlinger

One Mystery Shop Job Board. Hundreds of Mystery Shopping Companies

JobSlinger+

Power Tools for Professional Mystery Shoppers

Vocazilla

Record Phone Calls

Demozilla

In-Store Demo Scheduling

Photo DNA

Auto-Detection of Photo Fraud

What Our Stuff Does:

Mystery Shopping

Experienced evaluators measure corporate standards

Market Research

Increase sales by increasing your consumer knowledge

Customer Satisfaction

Obtain feedback from your customers to find their pain points

Mobile Data Collection

Utilize consumer mobile devices to gather in-store feedback

In-Store Audits

Find weak spots in your in store operations through consumer mobile audits

In Store Demonstration

Promote your products more effiecently with in-store demonstrations

Compliance Checks

Ensure that your business meets industry compliance requirements

Field Audits

Take advantage of our global workforce to complete field audits at any number of locations

Online Surveys

Our online survey’s make data collection and reporting easy

Mobile applications

There’s an app for that

What Our Stuff Does:

Mystery Shopping

Experienced evaluators measure corporate standards

Market Research

Increase sales by increasing your consumer knowledge

Customer Satisfaction

Obtain feedback from your customers to find their pain points

Mobile Data Collection

Utilize consumer mobile devices to gather in-store feedback

In-Store Audits

Find weak spots in your in store operations through consumer mobile audits

In Store Demonstration

Promote your products more efficiently with in-store demonstrations

Compliance Checks

Ensure that your business meets industry compliance requirements

Field Audits

Take advantage of our global workforce to complete field audits at any number of locations

Online Surveys

Our online surveys make data collection and reporting easy

Testimonials

SASSIE is the true industry leader. One of the rare times where the BIGGEST is also the BADDEST… and the BEST.
Josh Stern
Reality Based Group
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”SASSIE is supported by a team of passionate, helpful and customer focused experts to guide our business through every mystery shopping eventuality. SASSIE is the platform that gives us the edge in a highly competitive market. “
Catherine Van Veen
Managing Director, Personally Recommended
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SurfMerchants is the trend-setter in the industry when it comes to staying ahead of the curve such as in reporting development, scheduling tools, and mobile offerings.
Marci Bikshorn
Service Excellence Group
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  • Who We Are
    • What We’re About
    • View Our Staff Profiles
  • Products
  • Why Work For Us?
  • Contact Us
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