PROJECT MANAGER
(for
positively peppy people!)
updated 8/29/2007
Note: ALL applications require a completed questionnaire. We will not respond to incomplete applications..
JOB DESCRIPTION
Our web database application is the world's foremost system serving the one of mankind's greatest and most gigantic of industries, that of ... MYSTERY SHOPPING !
What ?!?!?
Never heard of mystery shopping ???
Harumph.
Anyway, our app is used by over 70 of our clients serving 4000+ companies from Hackensack NJ to Singapore to Dubai .. and it seems that all 4000 of them loooove our app - except for "one little itty bitty thingie".
That's where YOU come in. As Project Manager, your job is to take that one "itty bitty thingie" they don't like and work with our developers to customize the system to their liking. If you enjoy being that kind of "Miracle Worker", read on
RESPONSIBILITIES
* Project Management - Assess customer needs, formulate optimal solutions, compose project specifications and collaborate with our remarkably friendly and eager development group to produce the needed customizations.
* Tech Support - You provide post-development support for the customizations you've managed
* Documentation and Knowledge Base Contributions - Add your experiences and know-how to our department's combined intelligence.
* Additional opportunities - if you have desire and aptitude for user interface design, documentation systems, training, customer outreach programs, newsletters/press releases, or Nintendo Wii, we're more than happy to exploit that as well!
REQUIREMENTS
* 2 years technical support
* 2 years project management
* 1 year client account management
* preferred : 1 year experience in SQL database construction and administration
* preferred : 1 year HTML proficiency
* Be able to provide project specifications for past project management
tasks
THE COMPANY
Started in 1999, SurfMerchants is a web development company that has thrived during the dot-bomb area by maintaining a fierce focus on sound business principles and patient, steady growth. We have been profitable every quarter of our existence and have no debt or venture capital on our backs.
We're very proud of our 96% employee retention rate and of the fact that we've never laid off an employee for financial reasons.
Our company is 21 people strong and growing rapidly. We are completely open source developers, highly motivated but very easy to get along with. We do not hire the uptight, the intolerant, or the non-funny because life is too short to spend with folks you can't stand !
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THE COMPENSATION
Salary Range : $37.5-$50k ($34K-$46.5K plus anticipated $3500 bonuses -$3500 is our conservative estimate - average bonuses last two years was $4000/year)
Work Environment : Expect to spend 3 days a week in our office on the Boston Common. The remaining days can be spent working from home (if that's your preference).
Benefits Package (All premiums are 100% covered by SurfMerchants):
* Full Health Care Coverage (Blue Cross/Blue Shield)
* Full Dental Care Coverage (Principal)
* Life Insurance
* Accidental Death and Disability
* Short Term Disability
* Long Term Disability
* Matching 401 K retirement plan
Thanks for your interest in SurfMerchants LLC ! Please feel free to email me with any questions about the position prior to investing your time in filling out this application.
And good luck on your job search - remember, there will always be a need for people with character, perseverance and talent!
Best wishes,
John Hsu
SurfMerchants LLC
P.S. To get an idea of what being a "SurfMerchant" is like, feel free to visit our award winning website, http://www.surfmerchants.com !
_______________________________
SurfMerchants LLC
177 Tremont Street
3rd Floor
Boston, Massachusetts 02111
E-mail: jobs@surfmerchants.com
Web: http://www.surfmerchants.com
APPLICATION INSTRUCTIONS
To apply for this position, send an email to "jobs@surfmerchants.com" with the job title "AM-TS JOB OPENING " as the subject and include the following :
1) Due to the number of applicants, we are asking all applicants to fill out a brief questionnaire. This will help accelerate the evaluation process for all parties involved. Applications without a questionnaire will not be considered and will not receive a reply. Please place your answers to the questionnaire in the body of the email, not as a separate attachment.
2) Please also include a resume in the body of your email. If your resume is heavily formatted to the point that it would look like a train wreck in the body of an email, then feel free to include it as an attachment.
If you are any of the following, please save your self the trouble of applying for a position in which you will not be happy:
- If you totally live to program and develop web sites, this is not the position for you. It is primarily a high level support/account management position,
- If you're not supremely polished on the phone, this isn't for you - our clients expect a "smooth operator" to help them achieve their aggressive business goals.
- If you completely lack database skills, run away ! Our application has the ability to implode the skulls of the database-challenged.
QUESTIONNAIRE
Please answer the following questions (as efficiently and succinctly as possible) to help us evaluate your suitability for this position. Please answer these questions in the body of your email and NOT as an attachment
a) What was the best project you ever managed? What was the worst?
b) What do you think the three most important factors that contribute to a successful project?
c)
Technical Skill
Which of your achievements do you consider to be the most difficult
from a technical point of view? Examples would include programming
projects. mastering a certain application,troubleshooting a specific
problem.
d)
Personal Story (optional)
Feel free to include any fun facts or stories about you that would
make you unforgettable to our search committee !